What happens to emails Hubspot Receives (Forwarded BCC'd) when the target emails are not a contactSOLVE
Jul 10, 2017 4:52 AM
Suddenlt whenever I send an email, iit automatically gets bcc'd to
THis is for an email I just recently linked - .the same thing does not happen with my usual email.
Why is this and what does it mean?
Please let me know
Solved! Go to Solution.
Jul 10, 2017 3:55 PM
The BCC address is how HubSpot Sales logs emails sent from your inbox in the CRM. If it is automatically being inserted you must have 'log in CRM' ticked as described here: How to log your email in the CRM using HubSpot Sales
When the recipient of a 'log in CRM' email is not already a contact (based on email address), HubSpot will automatically create a new contact for you.
Hope this helps.