Mar 31, 2017 10:58 AM
Hello - How do I view the date an email was opened? I clicked the track email button for the email (in gmail), and I remember seeing the notification popup on my screen saying that lead opened the email, but I do not know how to find that activity in Hubspot (or Gmail). Where can i find that? I did not click the button to log the email into Hubspot CRM...does that matter? Thanks!
Apr 5, 2017 6:16 PM
Hi @Shapiro! You can see the date at which an email was sent/opened in your Activity Stream - the email doe snot need to have been logged to see this (though logging the emal makes it easier, as you can see this activity directly in the contact record).
This article outlines how to find and search your activity stream: https://knowledge.hubspot.com/articles/kcs_article/email-notifications/how-to-search-your-activity-s...
All the best,