Update your Chrome settings to enable HubSpot Sales

[BBCLT]

Hello,

I am new to Hubspot and can't seem to use the features included in my subscription. Please see attached screenshot. I have updated Chrome and the issue remains. Any help would be appreciated. Yes, I have already contacted tech support without success.

[jleow]

Hi @BBCLT, updating Chrome is definitely a step in the right direction!

Perhaps you can also try the steps outlined in this article here, I've also found that this issue can persist if there are third-party extensions such as McAfee Web Protector. You may also want to try disabling those, clearing your browser cache 'from all time', closing all windows and trying again. 

Cheers,
Joy

[BBCLT]

Joy,
Thank you for your response. To the best of my ability, I did follow the
steps outlined in the article you attached. Upon reading your response I
also cleared my browser cache from all time and yet the issue persists.

Brian

[BBCLT]

Issue remains unsolved after several chats with customer support and after uninstalling both the extension and Chrome. Having only a starter account I do not qualify for remote assist. This **bleep** paying for a service that you actually cannot use.