I've got the Hubspot chrome extension and am logged in to the Gmail integration which is working fine in general. However, when I open an email I get this error message saying 'unauthorized'. Does anyone know how to resolve this?
This is an interesting error, I haven't seen it before! Does this happen when you try to open a message or when you click on an email address? Do you see any additional information about the error in the network tab (instruction here)?
There are a couple of troubleshooting steps you could try:
Thanks Mia - it was happening when opening an email. I reinstalled the extension and it continued to happen for a short period of time but has now stopped so all fine ...