Unable to see activity feed for Personal email

gilespy
Member

Hi everyone,

 

I have connected my Team email and my Personal email to HubSpot, however, when I go to Activity Feed I see only Team email tracking.

 

Is there a away to switch the view to a Personal email tracking?

 

Thank you,

Gile

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PamCotton
Community Manager

Hello @gilespy,

 

When you are sending emails from your personal inbox outside of HubSpot, are you checking the box "track " and "log" in your emails? This will ensure to track your emails and log into the contact activity.

 

If not you will need to install the Hubspot extension ( more information here).

 

I hope this information helps.

Pam

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