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Unable to create inbox for this user (Zoho Mail error)

diegofersan
Participant

I have tried to integrate Zoho Pro Mail using imap, but unfortunately I get the error "Unable to create inbox for this user".

I'm sure that IMAP and SMTP settings are correct, and two-factor authentication is disabled.

 

Thank you about your assistance.

0 Upvotes
1 Accepted solution
edjusten
Solution
HubSpot Employee
HubSpot Employee

Hi @diegofersan This HubSpot Academy resource explains the technical requirements for connecting IMAP. Please ensure that Zoho Mail meets these requirements. 

 

Ed


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2 Replies 2
diegofersan
Participant

Its's working now and I don't know how.
Thanks Hubspot. ❤️

0 Upvotes
edjusten
Solution
HubSpot Employee
HubSpot Employee

Hi @diegofersan This HubSpot Academy resource explains the technical requirements for connecting IMAP. Please ensure that Zoho Mail meets these requirements. 

 

Ed


Did my post help answer your query? Help the Community by marking it as a solution