Unable to create inbox for this user (Zoho Mail error)

[diegofersan]

I have tried to integrate Zoho Pro Mail using imap, but unfortunately I get the error "Unable to create inbox for this user".

I'm sure that IMAP and SMTP settings are correct, and two-factor authentication is disabled.

Thank you about your assistance.

[diegofersan]

Its's working now and I don't know how.
Thanks Hubspot. ❤️

[edjusten · Accepted solution]

Hi @diegofersan This HubSpot Academy resource explains the technical requirements for connecting IMAP. Please ensure that Zoho Mail meets these requirements. 

Ed