Unable to book meeting

[harshmody]

Hi there,

I setup a meeting page a little while ago using the Free CRM.  It has been working until recently.  Now when someone tries booking a meeting, I get an email saying "

Unable to Book Meeting

Your calendar is disconnected.

HARSH MODY wasn't able to view your availability. 
Below is a suggested time that works for them."

I use gmail/Google Calendar.  I recently tried adding the Google Calendar Integration (as the forums suggest), but that did not solve the problem.  Any help is greatly appreciated!

[roisinkirby]

Hey @harshmody can you please confirm if you have followed the specific instructions in this knowledge article: https://knowledge.hubspot.com/getting-started-with-sales-tools-user-guide/how-to-use-meetings#integr...

[harshmody]

Yes, I've done this.

[roisinkirby]

Hi, @harshmody can you please confirm the following: What happens when you attempt to reconnect your calendar. At which specific step in the setup process do you hit a roadblock?

[harshmody]

I'm able to go through the the setup smoothly, no roadblocks.

When visiting the meeting page it even reflects my availability day to day based on my calendar. The roadblock occurs after someone books a meeting. After they book the meeting I get the email saying "Unable to book meeting". That is the only indication of a problem.

Thanks for your help.

[roisinkirby]

Thank you @harshmody I'll follow up with the support team and keep you posted. Please allow 24hrs. 

[csutaria]

Fyi - I'm facing the same issue.