Tracking old mails

New Member

Hi!

 

I´m new to Hubspot. I´m using the free version for the time being.

I would like to know if there is a way to track my mails before the date I started Hubspot, so I can relate them to the task and projects

 

thanks

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HubSpot Employee

Hi @vkleisner! Thanks for your post. 

 

You can't historically track emails (for example - seeing opens/clicks in emails), however, you can forward previously sent emails from your email client into the HubSpot CRM which will then be logged on the contact's timeline! 

 

Your forwarding address is [your Hub ID]@forward.hubspot.com. Additionally, I would suggest checking out this article: What is the difference between my BCC address and my Forwarding address?

 

I hope this helps! Have a great rest of your day.

 

Taylor

Customer Support Specialist

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