Tracking checkbox not showing up in CRM
Nov 23, 2017 12:58 AM - edited Nov 23, 2017 1:02 AM
When I send emails from the CRM the bottom part of the input box does not show the usual icons like tracking checkbox, font, font size and other customization buttons. And the emails that are sent out still show in notifications that they have not been opened even though I know they have and I have received a reply. I've disconnected other extensions, allowed popups and a lot of the other remedies from the forums and nothing. I've seen in other threads that there might be multiple account. I don't have used the CRM before,but deleted those accounts and there is no menu item for seeing all accounts. Am I missing a setting or do I need to turn something on?