Tracking all emails in Hubspot

[Jkeyson]

Hi Everyone, 

Is there a way to automatically track all incoming and outgoing emails from contacts in Hubspot, even if it's a new thread? I am using Gmail as my email client. 

Thank you,

Jonathan 

[Jkeyson]

Thanks Josh! Appreciate the help.

[Josh · Accepted solution]

Hi @Jkeyson,

With the extension you can set to log/track all outgoing emails by default. Responses to logged emails will also be logged.

There is not currently a way to track/log incoming emails that weren't initiated by you.  However, if you get an incoming email you can forward that to the HubSpot system so that it is logged accordingly. 

Here's the article on the extension.

I hope this helps!

Josh