Gmail Sales Extension

SRenwick
Participant

Stop recommending to view my own profile

When I use the Hubspot Gmail sales extention, and I am looking at an email from a prospect, I want to see the prompt to view my prospect's profile in Hubspot, but instead I always see "view Steven's Profile", which means me.

I assume the reason for that is that Hubspot is registered to my primary domain email address (steven at tilotech.io), but the email address that I actually use is a secondary domain (steven at tilores.io) so I guess that the extension assumes steven at tilores.io is a 3rd party.

Can I somehow force the extension to realise that this other email address belongs to me so I can see my customer's profile more easily?

0 Upvotes
2 Replies 2
CateDuarte
Top Contributor | Elite Partner
Top Contributor | Elite Partner

Stop recommending to view my own profile

Hi @SRenwick 

Are these separate email inboxes or just an alias (second one)? Can't you connect both emails to HubSpot? 

 

 

 

Catarina Duarte

Senior Consultant | Periti Digital
Email: cduarte@peritidigital.com
0 Upvotes
SRenwick
Participant

Stop recommending to view my own profile

It is a single mailbox - so the email address that I am usually using is an alias. Therefore "both" are already connected to Hubspot. 

0 Upvotes