May 10, 2017 4:52 AM
Can I send a manual email followup in hubspot and it shows in the same thread of another email? So If I send email 1 and recipient doesn't reply I want to send a followup email that shows in the same thread as the first one.
May 17, 2017 11:29 AM
Thanks for posting!
It is not currently possible to thread emails together when sent from within HubSpot. They will each create an individual event on the contact's timeline.
If you did want to indicate the email was a follow-up email, you could put a note between the two emails to indicate that it was a follow-up email.
Sep 26, 2017 12:21 PM
This is available with Gmail, but not Outlook. Are there any plans to develop this for Outlook? If not, I think we'll be migrating to Zen Prospect when our year is up because they offer it in Outlook.
Oct 2, 2017 5:05 PM
Sep 10, 2020 10:33 AM
I have a slightly different question.
Within Hubspot, when I click "reply" on an email from a client, I want the email thread to show (well, at least the client's email, to which I am replying).
Is this possible?