Re: I'm Kyle Jepson, the HubSpot Academy Professor specializing in sales and CRM. Ask me anything!

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New Contributor

Hi Kyle

 

Trying to email a prospect from within Contacts, but I keep getting this message  "Integrate with your preferred email client below to send emails from the CRM and automatically track replies."

 

We already have hubspot integrated with our email set up, but we don't use Gmail or Office and it won't let me dismiss that message. So I can't actually send emails from hubspot

 

How can I dismiss the message?

Thanks!

 

Jon@getsimplefund.com

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Community Manager

Hey @simplefund

 

If you can send along screenshots of what you are seeing it would be helpful. 

 

Additionally, when you say that you have your email system connected to HubSpot without using Gmail or Outlook, what do you mean? Are you sending emails from your email provider and having them manually forwarded/logged to the CRM? 

 

Any additional context you can provide would be great!

 

Thank you,

Jenny


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New Contributor

Hi Jenny

 

Thanks for getting back to me. Looks like I figured it out. Seems like a slight bug in hubspot. Found a workaround

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