Gmail Sales Extension

CGreenfield7
Member

Re: Deal snippets not displaying in email template

Hi Jenny, 

My team and I are currently experiencing this issue. The first few snippets in the snippets gmail integration work fine but when you use the search bar to find a snippet, none of the links are clickable and the snippet does not insert. We've tried emptying our caches, making sure chrome is up to date, uninstalling and reinstalling the extension. Can you help with this?

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TiphaineCuisset
Community Manager
Community Manager

Re: Deal snippets not displaying in email template

Hi @CGreenfield7 

 

Thank you for reaching out. 

 

As you posted in an old thread I've moved this post to a new thread for more clarity.

 

I cannot reproduce this, do you still have the issue? If yes, could you maybe try disabling all other extensions to see if one of them would conflict with the Chrome extension? 

 

If this is still happening, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and specific example about this.

 

Thank you

Best

Tiphaine


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