Possible to untrack an email?

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New Contributor

Is it possible to stop tracking a particular email? Am getting an excessive amount of notifications and no longer want to keep tabs on this particular conversation. Tried removing them as a contact, but didn't stop the email from being tracked.

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Community Manager

Hi @grs16,

 

Thanks for reaching out.

This article might be a good starting point for you as it explains how you can exclude recipients from email logging.

 

Take care!

Jess


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Community Manager

Hi @grs16,

 

Thanks for reaching out.

This article might be a good starting point for you as it explains how you can exclude recipients from email logging.

 

Take care!

Jess


We are excited to announce that the Community will be launching a weekly newsletter on November 2, 2020!
Sign up today!

View solution in original post

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New Contributor

Thanks, Jess!

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