Possible to untrack an email?

grs16 · ‎Aug 24, 2020

Is it possible to stop tracking a particular email? Am getting an excessive amount of notifications and no longer want to keep tabs on this particular conversation. Tried removing them as a contact, but didn't stop the email from being tracked.

JessicaH · ‎Aug 25, 2020

Hi @grs16,

Thanks for reaching out.

This article might be a good starting point for you as it explains how you can exclude recipients from email logging.

Take care!

Jess

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JessicaH · ‎Aug 25, 2020