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Opening Gmail from HubSpot Sales

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Regular Contributor

I decided to abandon Outlook and move our company to G-Suite business email.  My question is, can HubSpot be configured to open Gmail vs Outlook?  Every time I clicked on the arrow next to the prospects email address Outlook opens, not Gmail. 

Does anyone have any ideas?  I only have Chrome/HubSpot/Gmail add-in, not Outlook/Sidekick.  I've removed Sidekick and removed my business email from the Desktop Outlook.  Thanks in advance for your help.

email capture.PNG

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Gerente da comunidade

Hi @gdlybbert,

 

The email client that opens up when you click an email link is actually based on your computer's default mail client settings and not HubSpot Sales. You can update your default mail client in your Control Panel if you are using Windows: https://www.groovypost.com/howto/change-windows-8-default-email-client/

 

Rami 

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Gerente da comunidade

Hi @gdlybbert,

 

The email client that opens up when you click an email link is actually based on your computer's default mail client settings and not HubSpot Sales. You can update your default mail client in your Control Panel if you are using Windows: https://www.groovypost.com/howto/change-windows-8-default-email-client/

 

Rami 

Regular Contributor

Thanks for your response!