Not installing

[ONightingale]

A colleague of mine has tried repeatedly to install the Gmail Sales Extension. but the same error message keeps appearing. What can be done to fix this?

 

[S_Wilson01]

@karstenkoehler 
Can I get assistance with this as well.
I'm getting displayed the exact same message, and I'm not sure what I need to do. 

[karstenkoehler]

Hi @ONightingale,

Can you please share the log that's included in the error message?

Best regards