Not all emails are whosing up in inbox
I have a request for quotation form on my companys website and all filled forms are sent to the sales gmail. The emails are visible in gmail but none of them are transferring over to hubspot inbox. The emails that arrive to gmail are show so that the sender and recipient are the same email address (eg. sender: email@example.com, recipient: Sales@example.com).
Why are the emails not showing up in hubspot and can you please help me to get them to come visible.