Not able to reply to emails

MLindquist
Member

I installed the HubSpot extension and now in Email I cannot reply to or forward an email. I have updated Chrome and the extension. Also. The Hubdoc side bar on the right ... I am NOT able to close it. The side bar is always open.

0 Upvotes
2 Replies 2
TiphaineCuisset
Community Manager

Hi @MLindquist 

 

Thank you for reaching out. 

 

Can you try uninstalling and reinstalling the extension? 

 

If this is still happening, can you explain a bit more what is happening:

- when you try to reply or forward an email

- when you try to close the sidebar

 

Do you have an error message? If yes, can you send us a screenshot? 

 

Thank you, 

Best

Tiphaine


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0 Upvotes
MLindquist
Member

I discovered that you cannot hace tracking for both BombBomb and Hubsport working at the same time. Freaks out the system.

0 Upvotes