No templates in newly connected email

New Member

I just integrated my new email address and I'm not getting that top bar to appear in emails. One of the selections which I frequently use is titled 'Templates' - can someone tell me how to make this appear like it does in my originally connected account?nn

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HubSpot Product Team

Hi dvr87,

 

There's a knowledge article on the HubSpot knowledge base that addresses this question: https://knowledge.hubspot.com/articles/kcs_article/settings/why-isnt-the-sales-task-bar-showing-up-i...

 

Have you tried going through the troubleshooting steps here?

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