No templates in newly connected email

[dvr87]

I just integrated my new email address and I'm not getting that top bar to appear in emails. One of the selections which I frequently use is titled 'Templates' - can someone tell me how to make this appear like it does in my originally connected account?n

[jsg121]

Hi dvr87,

There's a knowledge article on the HubSpot knowledge base that addresses this question: https://knowledge.hubspot.com/articles/kcs_article/settings/why-isnt-the-sales-task-bar-showing-up-i...

Have you tried going through the troubleshooting steps here?