My hub-spot sales extension does not renew the 200 free notification

Ophir
Participant

Hi,

I'm using the extenstion for some time,  it was very convenient and useful. 

However, in the last few months my queta is "stuck" over 200 permanently,
which makes the the notifications inactive.

New month does not clear last month notifications count.

 

Any Idea how to solve this issue?

thanks 🙂

 

0 Upvotes
4 Replies 4
jennysowyrda
Community Manager

Hi @Ophir

 

You get 200 notifications per month. They will refresh at the beginning of the month. Have you gotten 200 notifications since the beginning of January? 

 

 

0 Upvotes
Ophir
Participant

By coincidence (?) it's working again after a period of blackout,

Lets hope it will keep working this time Smiley Happy

0 Upvotes
mdavo6
Member

Hi @jennysowyrda,

 

I am having the same issue. Enjoying the product, however the 200 free notifications will not reset at the start of the calendar month.

0 Upvotes
jennysowyrda
Community Manager

Hi @mdavo6,

 

As it's the end of the month now, let's wait until Nov. 1 and if you still don't have notifications then, please take a screenshot of what you are seeing so we can dig in! 

 

Thanks,
Jenny

0 Upvotes