Migrating email to Google Workspace - do I need to change anything in Hubspot?

[TDAdmin]

Hi everyone, 

I've recently migrated the email addresses we use for our business to Google Workspace. I use Hubspot forms for website data capture, and I use workflows to send customers auto-responses like "Thank you for signing up" etc.

I submitted a form on the website and it seems to have routed the form data to the new Gmail (Workspace), and not the old one. It also sent an autoresponse to the fake customer I created.

So I think i'm good, but wanted to ask if there is anything i'm not thinking of that I need to do within HS. Thank you for any input!!!

[TDAdmin]

Hi @PamCotton 

Thanks for your reply!
I haven't connected the new email to Hubspot, and hoping I won't have to go through that process.
I mean, it's still the same email address, just now hosted by a different provider (Now Google). So the question i'm trying to answer is whether I need to go through that email set up process in Hubspot again so that the settings of the new host ? Thanks again! 

[PamCotton]

Hello @TDAdmin , happy Monday!

Thank you for posting in our Community!

Have you connected the new email to HubSpot? I would ensure the new email is connected and are you currently using this integration with HubSpot? I was able to find more information on the google workspace marketplace side (more information here).

To our top experts @trevordjones @MatthewShepherd any other inputs to @TDAdmin ?

Thank you,

Pam

[trevordjones · Accepted solution]

Thanks for the tag @PamCotton and nice to meet you @TDAdmin !

I would say that the most important thing to do would be to have your users connect their inbox and connect their calendar to their new Google accounts.

Good luck - the integraitons work great!