Is there a way to get a notification of a new email with Gmail integration?
Nov 17, 2017 2:12 PM
We have setup Hubspot and integrated our Gmail email address so that we can send and receive emails to customers via Hubspot. The emails both inbound and outbound are working fine.
The issue we are having is when we get a reply from a customer, there is no notification within Hubspot that an email came in. The email WILL be there, just no badge or counter or alert or highlight or boldface font that lets us know we got the email. Of course we could tell it came in by logging into Gmail, but it seems there should be some notification within Hubspot to avoid double work.