Inbox showing incoming emails only

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New Member

Hi,

 

I get confused when the inbox shows all the sent emails. Is there a way to show the incoming emails only?

 

Thank you

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Community Manager

Hi @FloLam , 

 

At this time if emails within the Conversations inbox are being responded to, it is expected that these replies will show within the Inbox. There is not a way to prevent these replies from being shown. 

 

Best,

Olivia 

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