I'm receiving notifications that the same person opened my email multiple times - why?
Mar 31, 2017 11:47 AM
The best way to ask my question is through presenting a scenario ...
So, I emailed person A.
I receive notification from HubSpot Sales that person A opened my email.
I then receive several additional notifications that person A opened this same email several more times (sometimes even five or so times).
I know person A is not opening my email this many times.
Why do I keep receiving notifications that they've opened/read my email?
This is making me wonder if the tool is even working correctly, i.e., has person A even opened my email AT ALL?
Would appreciate some guidance ... for a first-time user.