Gmail Sales Extension

GregB1234
Member

I keep getting this error message, any Idea why?

SOLVE

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1 Accepted solution
franksteiner79
Solution
Key Advisor

I keep getting this error message, any Idea why?

SOLVE
This means your contact doesn't have the necessary subscription type
required to send a sales email.

As the error message states you can either change/add the sales email
subscription type or give a one time reason for having to email the contact.

This article:
https://knowledge.hubspot.com/contacts/how-do-subscription-preferences-and-types-work
explains the HubSpot subscription types and how to set them up.

This article outlines the various ways in which you can manage a contacts
subscription types:
https://knowledge.hubspot.com/contacts/manage-your-subscription-preferences-and-types

I hope that helps.

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project

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1 Reply 1
franksteiner79
Solution
Key Advisor

I keep getting this error message, any Idea why?

SOLVE
This means your contact doesn't have the necessary subscription type
required to send a sales email.

As the error message states you can either change/add the sales email
subscription type or give a one time reason for having to email the contact.

This article:
https://knowledge.hubspot.com/contacts/how-do-subscription-preferences-and-types-work
explains the HubSpot subscription types and how to set them up.

This article outlines the various ways in which you can manage a contacts
subscription types:
https://knowledge.hubspot.com/contacts/manage-your-subscription-preferences-and-types

I hope that helps.

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project