HubSpot notifications not received on gmail

SOLVE
JLakhani
Member

Hi,

 

I am not able to receive my Hubspot notifications on Gmail.

 

Request you to please help me the same

 

Best Regards,

Jagdish

0 Upvotes
3 Accepted solutions

Accepted Solutions
karstenkoehler
Solution
Hall of Famer

Hi @JLakhani,

 

There are multiple reasons why this might happen – assuming that you've already checked your spam folder, I'd recommend going through this troubleshooting list here.

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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webdew
Solution
Top Contributor | Diamond Partner

Hi @JLakhani ,

Sometimes an issue like this can be resolve by resttings the notifiactions settings.
Click gear icon in the main navigation bar > Notifications. Under Email/dashboard, click Contacts and companies/Deals and do the resetting.

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 


View solution in original post

karstenkoehler
Solution
Hall of Famer

Hi @JLakhani,

 

@webdew beat me to it, disabling and re-enabling all notifications might do the trick: https://knowledge.hubspot.com/settings/how-to-set-up-user-notifications-in-hubspot

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

8 Replies 8
karstenkoehler
Solution
Hall of Famer

Hi @JLakhani,

 

There are multiple reasons why this might happen – assuming that you've already checked your spam folder, I'd recommend going through this troubleshooting list here.

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

JLakhani
Member

hi @karstenkoehler I have gone through these troubleshooting tips and have done the needful to make the notifications pop up on my gmail however they are still not showing up.

 

Can you suggest another alternative method?

 

Best,

Jagdish

karstenkoehler
Solution
Hall of Famer

Hi @JLakhani,

 

@webdew beat me to it, disabling and re-enabling all notifications might do the trick: https://knowledge.hubspot.com/settings/how-to-set-up-user-notifications-in-hubspot

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

webdew
Solution
Top Contributor | Diamond Partner

Hi @JLakhani ,

Sometimes an issue like this can be resolve by resttings the notifiactions settings.
Click gear icon in the main navigation bar > Notifications. Under Email/dashboard, click Contacts and companies/Deals and do the resetting.

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 


View solution in original post

JLakhani
Member

Hello @webdew I will try through the solution that you mentioned. Will update you as soon as possible

 

Best,

Jagdish

JLakhani
Member

hello @webdew and @karstenkoehler 

 

the issue is resolved . i need to clean my PC 😉

 

Many thanks again for all the help.

 

Best Regards,

Jagdish

0 Upvotes
webdew
Top Contributor | Diamond Partner

Hi @JLakhani , glad we could help. 
Please help the community by marking them as solutions
Much appriciated.
Thank You.

karstenkoehler
Hall of Famer

Hi @JLakhani,

 

If our tips helped you solve your problem, you can help the community by marking them as solutions. It would be much appreciated 🙂

 

Have a great day!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.