HubSpot notifications not received on gmail

[JLakhani]

Hi,

I am not able to receive my Hubspot notifications on Gmail.

Request you to please help me the same

Best Regards,

Jagdish

[karstenkoehler · Accepted solution]

Hi @JLakhani,

There are multiple reasons why this might happen – assuming that you've already checked your spam folder, I'd recommend going through this troubleshooting list here.

Hope this helps!

[webdew · Accepted solution]

Hi @JLakhani ,

Sometimes an issue like this can be resolve by resttings the notifiactions settings.
Click gear icon in the main navigation bar > Notifications. Under Email/dashboard, click Contacts and companies/Deals and do the resetting.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

[karstenkoehler]

Hi @JLakhani,

If our tips helped you solve your problem, you can help the community by marking them as solutions. It would be much appreciated 🙂

Have a great day!

[JLakhani]

hello @webdew and @karstenkoehler 

the issue is resolved . i need to clean my PC 😉

Many thanks again for all the help.

Best Regards,

Jagdish

[webdew]

Hi @JLakhani , glad we could help. 
Please help the community by marking them as solutions. 
Much appriciated.
Thank You.

[JLakhani]

Hello @webdew I will try through the solution that you mentioned. Will update you as soon as possible

Best,

Jagdish

[webdew · Accepted solution]

Hi @JLakhani ,

Sometimes an issue like this can be resolve by resttings the notifiactions settings.
Click gear icon in the main navigation bar > Notifications. Under Email/dashboard, click Contacts and companies/Deals and do the resetting.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

[karstenkoehler · Accepted solution]

Hi @JLakhani,

There are multiple reasons why this might happen – assuming that you've already checked your spam folder, I'd recommend going through this troubleshooting list here.

Hope this helps!

[JLakhani]

hi @karstenkoehler I have gone through these troubleshooting tips and have done the needful to make the notifications pop up on my gmail however they are still not showing up.

Can you suggest another alternative method?

Best,

Jagdish

[karstenkoehler · Accepted solution]

Hi @JLakhani,

@webdew beat me to it, disabling and re-enabling all notifications might do the trick: https://knowledge.hubspot.com/settings/how-to-set-up-user-notifications-in-hubspot

Best regards!