Gmail Sales Extension

RichardM50
Participant

HubSpot not showing up in new employee's Google Waffle

SOLVE

I have just set a new employee up on a new laptop.  Was logged into their Google account on Chrome and added the sales extension and everything appears to be working correctly with the exception of being unable to get HubSpot to appear in the Google Waffle - a feature I find very handy for logging in!  Any ideas?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

HubSpot not showing up in new employee's Google Waffle

SOLVE

Hi @RichardM50,

 

Out of the box, HubSpot doesn't appear in the 'Waffle'. The only reason why it'd appear for you that I can imagine would be that you potentially registered / set up your HubSpot account with your Google account as opposed to email / password? If your colleague set up their account using email / password, that might be the reason.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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4 Replies 4
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

HubSpot not showing up in new employee's Google Waffle

SOLVE

Hi @RichardM50,

 

Out of the box, HubSpot doesn't appear in the 'Waffle'. The only reason why it'd appear for you that I can imagine would be that you potentially registered / set up your HubSpot account with your Google account as opposed to email / password? If your colleague set up their account using email / password, that might be the reason.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

RichardM50
Participant

HubSpot not showing up in new employee's Google Waffle

SOLVE
Yes - that could be it. We sign in using Google - maybe I set mine up that
way from the get-go.

R
0 Upvotes
franksteiner79
Key Advisor

HubSpot not showing up in new employee's Google Waffle

SOLVE

Hey @RichardM50 

Isn't the Google Waffle just for Google Services?

Personally I've never seen HubSpot appear in there. The sales extension means it shows up in the sidebar when you are in Gmail though. 

Frank

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Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

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RichardM50
Participant

HubSpot not showing up in new employee's Google Waffle

SOLVE
I definitely have it in my waffle - along with other none-Google apps such
as RingCentral.

Rich

0 Upvotes