HubSpot not logging my emailSOLVE
Apr 19, 2018 3:29 PM
For a week I have been troubleshooting this problem - emails are not logged.
Chrome extension is installed and shows up on my browser.
In Gmail, I do not see any of the boxes to check, e.g. the "log" box.
(I saw it once for a brief time, but then it went away again)
I am not logged into Google Chrome - but nowhere is a mention you have to do this.
NO email sent or receive is being logged.
When I send an email through HubSpot, it shows up in gmail. So downstream HubSpot-gmail works. But upstream Gmail to Hubspot does not work.
I have installed as many Chrome extensions as possible, and only have five others left to minimize problems.
I disabled the "do not track" feature of Chrome.
So, do I have to log into Chrome for this to work?
Solved! Go to Solution.