HubSpot Sales plugin not showing names

SOLVE
jhurwith
Member

So I installed the plugin but when I send emails to multiple people at my company, it just says "Someone at (my company) open the email."

 

How can I get it to say exactly who is opening the emails?

 

Thank you.

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1 Accepted solution

Accepted Solutions
David_HubSnacks
Solution
Contributor | Elite Partner

 

When you send an email to a group of people, HubSpot Sales may not be able to identify individual recipients.

See more here: https://knowledge.hubspot.com/articles/kcs_article/email-notifications/what-does-a-someone-notificat...

 

 

Warm regards,
David
HubSnacks
Unlimited HubSpot Tasks For a Fixed Month Fee
www.hubsnacks.com
HubSpot Certified Diamond Solutions Partner

View solution in original post

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1 Reply 1
David_HubSnacks
Solution
Contributor | Elite Partner

 

When you send an email to a group of people, HubSpot Sales may not be able to identify individual recipients.

See more here: https://knowledge.hubspot.com/articles/kcs_article/email-notifications/what-does-a-someone-notificat...

 

 

Warm regards,
David
HubSnacks
Unlimited HubSpot Tasks For a Fixed Month Fee
www.hubsnacks.com
HubSpot Certified Diamond Solutions Partner

View solution in original post

0 Upvotes