How to create a marketing contact

Sim19
Participant

Good morning everyone, how can I create a MARKETING contact by manually entering contact details from the Gmail add-on? I can only find the property that allows me to decide whether the new contact is marketing or non-marketing in the CREATE CONTACT section of the main HubSpot page. Is there a way to include this property for selection using the Gmail and Outlook extensions? Thank you very much.

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

@Sim19 if you have a Professional and Enterprise subscription, yes, you can use a workflow to do this: https://knowledge.hubspot.com/records/set-contacts-as-marketing

 

Without a Professional or Enterprise subscription, no, this is not possible.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

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VForestt
Member

The reason you don’t see the Marketing Contact property in the Gmail/Outlook extensions is that the Gmail and Outlook add-ons are more streamlined for quick contact creation and don't expose all of HubSpot’s advanced properties at the moment. The Marketing Contact property is typically more relevant when working directly within HubSpot to refine your marketing lists.

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Sim19
Participant
Hi VForestt,
Thank you very much!

I also imagined that it was for this reason! Do you know if there is the
possibility to set that the new contacts inserted by the Gmail/Outlook
extensions are saved immediately as marketing contacts? Also because when I
open my newly created contact card I see the property "non-marketing
contact status" but I don't have the possibility to change it.
Thank you very much for your help

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karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

@Sim19 please see my previous reply on this. These are the ways you can set contacts to marketing: https://knowledge.hubspot.com/records/set-contacts-as-marketing

 

For an automatic solution, you would need a Professional or Enterprise subscription.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Hi @Sim19,

 

As far as I know, there is not. The options for settings contacts as marketing are outlined here: https://knowledge.hubspot.com/records/set-contacts-as-marketing

 

On a Professional subscription, a workflow could be used to automate this.

 

The reason why this option does not exist in the extension is probably that it is a marketing feature and the extension is for sales. For customers with automation needs, a Professional subscription can solve for this with a workflow (see above).

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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Sim19
Participant
Hi Karstenkoehler

Do you know if there is a way to make all contacts entered via
gmail/outlook extension automatically save as marketing contacts? Thanks
for your help!
0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

@Sim19 if you have a Professional and Enterprise subscription, yes, you can use a workflow to do this: https://knowledge.hubspot.com/records/set-contacts-as-marketing

 

Without a Professional or Enterprise subscription, no, this is not possible.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.