How to change automatically a contact's Lifecycle Stage when they unsubscribed

[LaraC]

When a contact unsubscribed all, we want their Lifecycle Stage to change to Other automatically.

How can we do that?

[webdew]

Hi @LaraC ,

You can achieve this with a simple worfklow. here's a video that explains the steps. https://www.loom.com/share/9f6c4a0d8e4f4dff8abdce4582358a9c . i hope this helps !

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

[karstenkoehler · Accepted solution]

Hi @LaraC,

This can be achieved with a simple contact-based workflow, but requires a Professional or Enterprise subscription. This is what the workflow would look like:

Without the automation capabilities of Professional or Enterprise, you'd have to create an active list, filtering for these contacts (Unsubscribed from all email is equal to True) and bulk edit these contacts in regular intervals.

Best regards!