How to change automatically a contact's Lifecycle Stage when they unsubscribed

SOLVE
LaraC
Member | Partner

When a contact unsubscribed all, we want their Lifecycle Stage to change to Other automatically.

How can we do that?

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1 Accepted solution

Accepted Solutions
karstenkoehler
Solution
Most Valuable Member

Hi @LaraC,

 

This can be achieved with a simple contact-based workflow, but requires a Professional or Enterprise subscription. This is what the workflow would look like:

 

karstenkoehler_0-1629218104865.png

 

 

Without the automation capabilities of Professional or Enterprise, you'd have to create an active list, filtering for these contacts (Unsubscribed from all email is equal to True) and bulk edit these contacts in regular intervals.

 

Best regards!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


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karstenkoehler
Solution
Most Valuable Member

Hi @LaraC,

 

This can be achieved with a simple contact-based workflow, but requires a Professional or Enterprise subscription. This is what the workflow would look like:

 

karstenkoehler_0-1629218104865.png

 

 

Without the automation capabilities of Professional or Enterprise, you'd have to create an active list, filtering for these contacts (Unsubscribed from all email is equal to True) and bulk edit these contacts in regular intervals.

 

Best regards!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

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webdew
Top Contributor | Diamond Partner

Hi @LaraC ,

You can achieve this with a simple worfklow. here's a video that explains the steps. https://www.loom.com/share/9f6c4a0d8e4f4dff8abdce4582358a9c . i hope this helps !

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

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