How many GB may we upload in hubspot CRM

Gianluca
Participant

Hi,
1) how many GB may we upload in Hubspot CRM?
2) I've noticed that mirroring an email with attachment to a contact timeline doesn't mirror the attachments: is this correct? Isn't there a way to do so?
Gianluca

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Anonymous
Not applicable

Hey @Gianluca, there are no storage limitations on the Sales Free CRM in terms of contacts. In this case do you mean for the documents you upload?

 

HubSpot Sales Free users can access up to five documents per user. The following files can be uploaded as trackable documents in the HubSpot CRM: 

- PDF (.pdf)

- Powerpoint (.pptx)

- Comma separated values (.csv)

- Word Document (.docx)

- Excel (.xlsx)

As far as I'm aware there are no storage limitations in terms of document size.

 

In answer to your second question, this is correct. From what I have experienced, it is not possible for the CRM to upload / store attachments that you send on Tracked emails in Google or Gmail. 

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Gianluca
Participant

Hi Pmint, and thank you!

This article helped me to better understand your info.

https://knowledge.hubspot.com/articles/kcs_article/account/hubspot-sales-tool-usage-limits

Do you think that the other formats different from your listed "documents" (I saw you can share in hubspot crm several other formats from google drive or your PC) can be shared in free amount, without any limits?

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Gianluca
Participant

PS: hops

https://knowledge.hubspot.com/articles/kcs_article/account/free-vs-professional-accounts

it looks like that the limits you mentioned above are related to the "sales free" vs. the "sales pro" platform....

But my question was related to the CRM platform: do these limits (5 documents only) apply to the CRM platform as well? Do you have a link that can proof this?

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