Gmail Sales Extension

Bryce
Top Contributor

How do I exclude some email addresses from being tracked?

SOLVE

I want to remove the tracking of certain email addresses. Is there a way to "blacklist" some email addresses?

 

Mainly I don't want other team members to be able to see the emails and still being able to get notified if the email has been opened would be nice but not an absolute necessity if this is not possible.

1 Accepted solution
smarketingiq
Solution
Member

How do I exclude some email addresses from being tracked?

SOLVE
22 Replies 22
edjusten
HubSpot Employee
HubSpot Employee

How do I exclude some email addresses from being tracked?

SOLVE

Hi @Bryce   Log and track stickyness preferences are applied in general, not to a specific email address. It seems to me that custom stickyness was not an option previously. 

 

Thank you,

Ed Justen


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Bryce
Top Contributor

How do I exclude some email addresses from being tracked?

SOLVE

Thanks, Hubspot and thanks @edjusten for alerting us to it.