Help with email management, privacy issues

[MMalecki]

Hello,

I have my gmail linked to the Hubspot account, but there are a number of external emails I need to exclude from being tracked in Hubspot. I thought that the solution to this would be to add those emails to the "deny" list in settings, but these emails are still showing up in the CRM when someone cc's them. How can I ratify this? Its a privacy issue and our organization is not allowed to put these emails in Hubspot or any external CRM. 

Thanks

[ThreadsHelp2018]

Hi,

Our HubSpot integration can exclude specific external emails from your HubSpot account. Feel free to check us out on the HubSpot App Marketplace. 

Fran

[LFreitas]

Hi,

I have a similar issue !

Thanks

[webdew]

Hi @MMalecki ,

Yes you can definitely have this with the help of workflows 

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

[MMalecki]

Hello, I'm sorry, but this response has not helped me. Please provide me with more information. 

[MMalecki]

I'm sorry, this response does not make any sense to me. What does this mean?