Gmail Sales Extension

MMalecki
Member

Help with email management, privacy issues

Hello,

 

I have my gmail linked to the Hubspot account, but there are a number of external emails I need to exclude from being tracked in Hubspot. I thought that the solution to this would be to add those emails to the "deny" list in settings, but these emails are still showing up in the CRM when someone cc's them. How can I ratify this? Its a privacy issue and our organization is not allowed to put these emails in Hubspot or any external CRM. 


Thanks

 

5 Replies 5
ThreadsHelp2018
Top Contributor

Help with email management, privacy issues

Hi,

 

Our HubSpot integration can exclude specific external emails from your HubSpot account. Feel free to check us out on the HubSpot App Marketplace. 

 

Fran

0 Upvotes
LFreitas
Participant

Help with email management, privacy issues

Hi,

I have a similar issue !

 

Thanks

0 Upvotes
webdew
Guide | Diamond Partner
Guide | Diamond Partner

Help with email management, privacy issues

Hi @MMalecki ,

Yes you can definitely have this with the help of workflows 

 

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

0 Upvotes
MMalecki
Member

Help with email management, privacy issues

Hello, I'm sorry, but this response has not helped me. Please provide me with more information. 

MMalecki
Member

Help with email management, privacy issues

I'm sorry, this response does not make any sense to me. What does this mean?