Help with email management, privacy issues

MMalecki
Member

Hello,

 

I have my gmail linked to the Hubspot account, but there are a number of external emails I need to exclude from being tracked in Hubspot. I thought that the solution to this would be to add those emails to the "deny" list in settings, but these emails are still showing up in the CRM when someone cc's them. How can I ratify this? Its a privacy issue and our organization is not allowed to put these emails in Hubspot or any external CRM. 


Thanks

 

4 Replies 4
webdew
Top Contributor | Diamond Partner

Hi @MMalecki ,

Yes you can definitely have this with the help of workflows 

 

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

0 Upvotes
MMalecki
Member

I'm sorry, this response does not make any sense to me. What does this mean? 

MMalecki
Member

Hello, I'm sorry, but this response has not helped me. Please provide me with more information. 

LFreitas
Participant

Hi,

I have a similar issue !

 

Thanks

0 Upvotes