Dec 8, 2020 9:23 AM
In recent months, I noticed that assigning labels or moving an email in gmail is super slow where I wait for multiple seconds before I receive the gmail dialog to assign a label. After trying many things (including clearing the cache and cookies, etc.) and reading a few messages, it was clear that this is cause by the hubspot extension. When I disabled the hubspot extension, the speed of assigning labels and moving messages goes back to normal and as expected. So, clearly, it is due to the hubspot extension.
I use a MacBook Pro, latest version of Chrome. The problem doesn't exist on Safari (with no hubspot extension) and on Chrome in incognito mode.
Any thoughts how to address this issue?
Thanks in advance for you help.
Dec 9, 2020 4:11 AM
Thank you for reaching out.
If it doesn't change anything, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about each matter you mentioned here.