Gmail Sales Extension

AOemcke
Member

Gmail add on not logging emails to company, only to contacts

I can't get emails to show up on the company's profile, only on the contacts file.

2 Replies 2
ThreadsHelp2018
Top Contributor

Gmail add on not logging emails to company, only to contacts

Hi!

 

If you are looking to log emails against both the contact AND the company then our HubSpot integration can do this for you automatically. Feel free to check us out here

 

Fran

0 Upvotes
webdew
Guide | Diamond Partner
Guide | Diamond Partner

Gmail add on not logging emails to company, only to contacts

Hi @AOemcke ,

Email address belongs to a single person that is why it reflects in the Contacts and not to company. And there can be a situation where multiple contacts are associated with the same company. 

For example abc@webdew.com, xyz@webdew.com.
So the emails coming to both the email addresses will not get saved in the company’s record but in the individual contacts record.


Hope this helps!


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