Gmail Integrates - Send, Archive, & Auto-Advance

New Contributor

I recently installed the Hubspot add-on for Gmail to begin integrating it into my workflow. I am a big user of keyboard short cuts and rely on the gmail feature that enables me to use shortcuts to send an email, automatically archive the conversation (I leave conversation view off), and advance to the next conversation. This saves a tremendous amount of time.

 

Ever since I installed the hubspot add on, when I use my short cuts to send a message, it doesn't archive or autoadvance, but merely leaves me viewing the conversation. I have auto-advance enabled and keyboard short-cuts enabled, but something about the plugin doesn't seem to be responding.

 

Any tips?

 

Thanks in advance! 

 

- Henry

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Community Manager

Hello @henrymiller,

 

When you mention about the shortcuts, are you currently using an extension for that? If so what is the name of the extension?

 

The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

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