Gmail Extension Showing Wrong Company for Contacts
There appears to be a bug with the Gmail Extension where it will always show the Company that matches the Contact's email domain, regardless of who they are associated with in HubSpot.
This occurs when you automatically create a contact via the extension and when you create a contact by emailing them and BCC'ing them. And then, even if I create the contact manually in HubSpot associated with the correct company to try to circumvent this, it will still show the parent company in the extension.
This is frustrating because if I want to call a Contact really quickly and haven't manually updated their phone number in HubSpot, I still have to go into the actual desktop version to see the correct associated number. It also isn't an accurate reflection of what company they're with; most of my clients are in real estate, so there will be 27 properties under 1 corporate office and every single contact will just show under the corporate office.
Furthermore, when there is an issue with the domain name matching a different company (not sure how this happens, but it does!) and pulling the wrong company in (happens consistently with one corporate office in particular), it will then show the contact as being with a company that's completely unrelated. :/
This is happening with everyone in our company, and lessens the usefulness of the extension by a lot.