Gmail Extension: Send Later Button Not Working; Sends NowSOLVE
Dec 16, 2016 4:32 AM
Frustrating. When I click "Send Later", instead of pulling up a calendar to set a time, it thinks for half a second then sends.
I've tried restarting gmail, Hubspot, closing out of Chrome completely.
Has this happened to anyone else?
Solved! Go to Solution.
Dec 16, 2016 9:41 AM
Hi @socialjosh, I'm sorry that you've been experiencing this issue. In trying to resolve this, I'd like for you to try a few troubleshooting steps first:
- Uninstall the HubSpot Sales Extension
- Reinstall the extension and login
- Restart your Chrome browser
- Click on the following link: app.getsidekick.com/restart
If this behaviour keeps occurring after you've gone through these steps, would it be possible for you to record a screencast of this happening (i.e., your going to schedule an email and it sending stright away instead)? Many people here in Support use Jing for recording screencasts, it's an easy and strightforward tool that you might want to try out.
Thanks so much for your help,