Gmail Sales Extension

advertburg
Member

Gmail Extension Incorrectly Limits Notifications

SOLVE

Email tracking stopped without reaching the limit and asks to upgrade. It also doesn't get reset in the beginning of the month.

 

0 Upvotes
1 Accepted solution
roisinkirby
Solution
HubSpot Product Team
HubSpot Product Team

Gmail Extension Incorrectly Limits Notifications

SOLVE

Hello @advertburg can you confirm the date you received this notification? Notifications should reset tomorrow, February 1st. 

View solution in original post

0 Upvotes
4 Replies 4
AHall2
Member

Gmail Extension Incorrectly Limits Notifications

SOLVE

I am having this issue now. Its counting every single notification I ever received and not just those for the month. This needs to be corrected.

0 Upvotes
TiphaineCuisset
Community Manager
Community Manager

Gmail Extension Incorrectly Limits Notifications

SOLVE

Hi @AHall2 

 

Thank you for reaching out. 

 

Could you share a screenshot where you're seeing that, and give some examples? The more information, screenshots, and details you can provide the better we can assist!

 

Thank you

Best

Tiphaine


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0 Upvotes
roisinkirby
Solution
HubSpot Product Team
HubSpot Product Team

Gmail Extension Incorrectly Limits Notifications

SOLVE

Hello @advertburg can you confirm the date you received this notification? Notifications should reset tomorrow, February 1st. 

0 Upvotes
advertburg
Member

Gmail Extension Incorrectly Limits Notifications

SOLVE

It's been in this mode for few months I'd say. Just didnt' get a chance to contact you.

 

It seems to be fixed now however. Thank you.

0 Upvotes