False positive tracking when I view a sent emailSOLVE
Dec 23, 2019 11:18 AM
Hi I am seeing in error in hubspot CRM where activity feed says "client name" opened email at xx:xx time and in reality, it's happening when I view the email in my sent box in gmail. That's pretty bad. Any way to fix this?
Also, currently getting replies from clients but it's not registering as an 'ope'n. Obviously they had to have opened it to reply. Is this because I have the free version and already have my free 200 notifications? Weird though, because the error I mentioned above still happens.
Solved! Go to Solution.