Gmail Sales Extension

HRich
Contributeur

Emails showing in teams activity report, but not on the contact's card

Hello,

 

I can see emails in my team's activity report, but when I go to check the full corespondence history on the contact's card, there is no sign of the emails.

 

Any advice would be greatly appreciated

0 Votes
1 Réponse
PamCotton
Gestionnaire de communauté
Gestionnaire de communauté

Emails showing in teams activity report, but not on the contact's card

Hello @HRich, thank you for posting in our Community!

Did your permissions recently change? Or is there a specific filter setup under the contacts activities?

Screenshot 2023-03-20 at 5.04.28 PM.png

 

Only your user is having this behavior?  The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !




0 Votes