Gmail Sales Extension

HRich
Contributor

Emails showing in teams activity report, but not on the contact's card

Hello,

 

I can see emails in my team's activity report, but when I go to check the full corespondence history on the contact's card, there is no sign of the emails.

 

Any advice would be greatly appreciated

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PamCotton
Community Manager
Community Manager

Emails showing in teams activity report, but not on the contact's card

Hello @HRich, thank you for posting in our Community!

Did your permissions recently change? Or is there a specific filter setup under the contacts activities?

Screenshot 2023-03-20 at 5.04.28 PM.png

 

Only your user is having this behavior?  The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

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