Emails not being logged
I have everything set up (g suite marketplace and the chrome extension) and have logged into everything as necessary and follow the instructions.
When I click to 'log' an email when I compose one on G Suite the email is not logged. It's tracked in the notification centre on the extension and I can see when it is opened, but when I check the contacts page the email does not appear.
When I use the email@example.com it logs it fine.
I've tried reinstalling both the GSuite Marketplace extension and the chrome extension but nothing seems to work. Any ideas?
Thank you for your help.