Gmail Sales Extension

mhartnett6
Membro

Emails getting logged to contact not deals

resolver

Hello everyone, 

 

I am using gmail extension and my emails are getting logged in contact but not in the deal. 

 

Is there anyway to have all correspondence be logged under the deal not a contact?

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karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Emails getting logged to contact not deals

resolver

Hi @mhartnett6,

 

You can specify the default logging settings by following these steps: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-chrome-extension-default-c...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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merfin29
Colaborador(a)

Emails getting logged to contact not deals

resolver

I'm finding the same issue it is not possible to get it automatically. You have to do it manually for every single email sent and reply

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karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Emails getting logged to contact not deals

resolver

Hi @mhartnett6,

 

You can specify the default logging settings by following these steps: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-chrome-extension-default-c...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Avaliação positiva