Gmail Sales Extension

mhartnett6
メンバー

Emails getting logged to contact not deals

解決

Hello everyone, 

 

I am using gmail extension and my emails are getting logged in contact but not in the deal. 

 

Is there anyway to have all correspondence be logged under the deal not a contact?

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1件の承認済みベストアンサー
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Emails getting logged to contact not deals

解決

Hi @mhartnett6,

 

You can specify the default logging settings by following these steps: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-chrome-extension-default-c...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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2件の返信
merfin29
投稿者

Emails getting logged to contact not deals

解決

I'm finding the same issue it is not possible to get it automatically. You have to do it manually for every single email sent and reply

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karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Emails getting logged to contact not deals

解決

Hi @mhartnett6,

 

You can specify the default logging settings by following these steps: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-chrome-extension-default-c...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 いいね!